When it comes to bad service and/or outright scams a lot of people think that the Better Business Bureau will be the answer to all their problems. Unfortunately such is not the case. While the BBB can be a positive venue for dispute settlement the truth is that they have no authority whatsoever to force a settlement, even if one party is clearly in the wrong.
Now, you might want to ask why the National Pardon Centre bothers with a Better Business Bureau membership at all. It is good question that I have asked myself several times. The truth is that we don’t get many complaints and the ones we do get are dealt with in the office. We are not the kind of organization that screens calls and ignores unhappy clients. At the National Pardon Centre we understand that these applications can be affecting your life in a serious and important way and we do not take that lightly. So when someone contacts us upset because a pardon or waiver is not getting done as fast as it should we always take the time to clearly explain the problem, if there is any.
So why join the Better Business Bureau? We joined the Better Business Bureau because there are some companies in this industry who do not treat their clients the same way we do. And inevitably those companies are NOT a part of the BBB program. While we do not have a great need for dispute resolution (if any at all) it is fairly clear that the companies that have decided to join the BBB are the ones who need it least of all. And that is a good indicator of the reliability of a pardon or waiver service in my opinion. Feel free to visit the
So be careful when choosing your service. While the BBB is not the answer to the potential problems of doing business with a company for the first time it is a reasonably good indicator of the quality of service you are going to receive. My experience in the pardon and waiver business is that anyone doing reliable business online is a member of the BBB. The ones that aren’t are probably worth staying clear of.
If you have any questions concerning this article or any others on this blog feel free to get in touch with me.
Sincerely,
Communications Director
514.842.2411 x 227